June 9, 2020
Taking NPS To The Next Level – CX I.Q.
Decooda makes customer experience scoring more personal and useful by complementing the Likert question with…
Resources
June 9, 2020
Executives Need Empirical Evidence They Can Trust
Decooda delivers the empirical evidence executives need to get the organization to lean in to…
August 18, 2020
Why Traditional CX Programs Earn Low Scores From Their Clients
Under performing CX programs have three distinct root causes. Decooda provides the solution.
August 25, 2020
NPS: A Ton Of Simplicity And An Ounce Of Usability
Instead of relying on a rough score like NPS or frequency of comments, you can…
