Catalyze your customer experience with CX Workout.
Imagine your customers as ethnographic researchers sharing video and image files, ratings and comments that bring their experience to life. Speed up your path to insights by rapidly developing accurate journey maps with preconfigured industry templates and best practices.
Quickly and easily create mobile friendly Missions (surveys) from your CX Workout journey map and distribute them through tracked emails or anonymous URLs with a convenient short code.
”CX Workout redefines the concept of Experience Design, Service Blueprinting and Journey Mapping truly enabling customer co-creation resulting in actionable innovation.Ed Boudrot, Senior Vice President, Optum