Case StudiesDocuments June 29, 2020 Financial Services: Identifying The Root Cause Of A Declining NPS Identifying serious post-acquisition issues with specific aspects of the customer billing process. jthompson Love0
Case StudiesDocuments June 3, 2020 Emotional Engagement Advertising: How It Can Impact Fast Food Purchase Identifying the impact of advertising on brand loyalty. Jeremy Thompson Love0
Case StudiesDocuments June 3, 2020 Discontinuous Innovation: Predicting Product Success Prior To Launch Analyze pre-market customer product feedback to predict whether a new product launch or product line… Jeremy Thompson Love0
Case StudiesDocuments June 3, 2020 Identifying A People Problem: RMs Can Damage Customer Relationships Identifying the underlying root cause of customers’ anger and frustration: a toxic work environment was… Jeremy Thompson Love0
Case StudiesDocuments June 3, 2020 Emotional Attachments To OTC Medications: It’s About More Than Just Efficacy Using unstructured data to identify high-impact innovation ideas. Jeremy Thompson Love0
Case StudiesDocuments June 3, 2020 Reducing Churn In The Mobility Market Identifying evidence-based drivers of churn by listening to the true, unfiltered voice of the customer. Jeremy Thompson Love0
