June 9, 2020
Taking NPS To The Next Level – CX I.Q.
Decooda makes customer experience scoring more personal and useful by complementing the Likert question with…
June 9, 2020
Better Insights Hinge On Better Questions
Decooda accurately detects how customers think, feel and act about a product, experience or brand,…
June 9, 2020
The Future of Big Data Analytics
The big-data solutions available today have either been purposed built to address a specific big-data…
June 9, 2020
The Key To “Why”: The Impact Analysis
Our granular emotion and cognitive insights get everyone on the team aligned to the needs…
June 9, 2020
Decooda Collaboration and Case Management
The increasing unpredictability of customer service inquiries and the need to draw on a diverse…
June 3, 2020
Decooda Text Analytics
In an open-source world where researchers and data scientists use the same data, tools, algorithms,…