April 19, 2021
CX Workout AI Introduction Video
A brief introduction and demonstration of CX Workout AI, by Decooda: Customer Journey Mapping with…
January 11, 2018
Make 2018 the year that you simplify your CX strategy with Decooda
Is your CX survey diminishing the perception of your brand and still not giving you…
December 4, 2017
Join the Movement: Stop Surveys that Suck
Join the Movement: Stop Surveys that Suck The recent Forrester CX Index study shows CX…
November 30, 2017
Customer Experience: Make it simple, make it better.
When you know exactly what motivates your customers' behavior - you know what to focus…
August 11, 2017
Text Analytics Challenges
Text Analytics Challenges https://www.youtube.com/watch?v=p0ERff3xm6Q David Johnson, CEO of Decooda, breaks down the challenges of some…