August 10, 2017
Where should we begin our CX journey?
Where should we begin our CX journey? My favorite analogy with respect to the CX…
Decooda Blog
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August 8, 2017
Behaviors Matter and They’re Predicted by Emotions
Behaviors Matter and They’re Predicted by Emotions https://customerthink.com/more-evidence-that-customer-experience-is-about-emotions/ Thank you for writing this Jeanne! We…
July 14, 2017
Beat CX with a Simple Stick
Beat CX with a Simple Stick Author: Jon Windley, AltitudeCX – CEO My name is…