DocumentsWhite Paper August 25, 2020 NPS: A Ton Of Simplicity And An Ounce Of Usability Instead of relying on a rough score like NPS or frequency of comments, you can… Jeremy Thompson Love0
DocumentsWhite Paper August 18, 2020 Why Traditional CX Programs Earn Low Scores From Their Clients Under performing CX programs have three distinct root causes. Decooda provides the solution. Jeremy Thompson Love0
Video June 9, 2020 Executives Need Empirical Evidence They Can Trust Decooda delivers the empirical evidence executives need to get the organization to lean in to… Jeremy Thompson Love0
Video June 9, 2020 Do Your Company’s Surveys Diminish The Perception Of Your Brand? We identify surveys that negatively impact the perception of your brand…and we explore a transformational… Jeremy Thompson Love0
BrochureDocuments June 9, 2020 Taking NPS To The Next Level – CX I.Q. Decooda makes customer experience scoring more personal and useful by complementing the Likert question with… Jeremy Thompson Love0
BrochureDocuments June 9, 2020 Better Insights Hinge On Better Questions Decooda accurately detects how customers think, feel and act about a product, experience or brand,… Jeremy Thompson Love0
DocumentsTechnical Brief June 9, 2020 Decooda Liquid Data Platform Creating solutions using the Decooda Liquid Data Platform is a very different approach to processing… Jeremy Thompson Love0
BrochureDocuments June 9, 2020 The Future of Big Data Analytics The big-data solutions available today have either been purposed built to address a specific big-data… Jeremy Thompson Love0
DocumentsTechnical Brief June 9, 2020 Decooda Cognitive Analytics and Text Mining Text analytics has become a catch-all phrase referring to the analysis of unstructured data to… Jeremy Thompson Love0
BrochureDocuments June 9, 2020 The Key To “Why”: The Impact Analysis Our granular emotion and cognitive insights get everyone on the team aligned to the needs… Jeremy Thompson Love0