August 25, 2020
NPS: A Ton Of Simplicity And An Ounce Of Usability
Instead of relying on a rough score like NPS or frequency of comments, you can…
August 18, 2020
Why Traditional CX Programs Earn Low Scores From Their Clients
Under performing CX programs have three distinct root causes. Decooda provides the solution.
June 9, 2020
Executives Need Empirical Evidence They Can Trust
Decooda delivers the empirical evidence executives need to get the organization to lean in to…
June 9, 2020
Taking NPS To The Next Level – CX I.Q.
Decooda makes customer experience scoring more personal and useful by complementing the Likert question with…
June 9, 2020
Better Insights Hinge On Better Questions
Decooda accurately detects how customers think, feel and act about a product, experience or brand,…
June 9, 2020
Decooda Liquid Data Platform
Creating solutions using the Decooda Liquid Data Platform is a very different approach to processing…
June 9, 2020
The Future of Big Data Analytics
The big-data solutions available today have either been purposed built to address a specific big-data…
June 9, 2020
Decooda Cognitive Analytics and Text Mining
Text analytics has become a catch-all phrase referring to the analysis of unstructured data to…
June 9, 2020
The Key To “Why”: The Impact Analysis
Our granular emotion and cognitive insights get everyone on the team aligned to the needs…