Tag: Investment

25
Aug

Best Practices to Prioritize & Manage CX Improvement Efforts

Best Practices to Prioritize & Manage Customer Experience Improvement Efforts By Jon Windley, Altitude CX CEO & Head Of CX Strategy Customer Experience initiatives can influence so many things – product roadmaps, customer-base tiering, Account Management models, financial analysis, geographic market selection, shoe size…ok, probably not shoe size – unless you’re in the shoe industry, then absolutely! Customer experience improvement

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19
Jul

DECOODA CLOSES ‘SERIES A’ INVESTMENT WITH TECHSOPHY

Decooda And TechSophy Form A Financial And Strategic Relationship Atlanta, GA (July 19, 2017) – Decooda International, Inc., an industry leader in turning an understanding of customer emotions and state-of-mind into real-time, actionable insights, today announced it has closed its Series A Round with TechSophy Inc.Decooda focuses on helping businesses analyze customer feedback to identify the exact “what & why” behind

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