Decooda Cognitive Intelligence Machine

Reveals the ‘why’ behind all customer experiences
Request a Demo

Decooda Cognitive Intelligence Machine

Reveals the ‘why’ behind all customer experiences
Request a Demo
How does Decooda generate more value and business impact?

Decooda’s Cognitive Intelligence Machine analyzes text to detect sentiment, emotions and cognitive states, and links them with topics, so we can uniquely tell you what specifically impacts each customer’s experience and why.  Ultimately, we deliver the best leading indicators to future behavior so you can act with confidence.

Listen and Aggregate Data

Decooda leverages cognitive psychology, deep learning and AI to accurately analyze customer interactions across all channels in real-time.  We reveal and differentiate between both strong and weak signals to identify the moments that matter most.

Data Enrichment

Decooda’s Cognitive Intelligence Machine analyzes text to detect sentiment, emotions and cognitive states to understand how customers think, feel and act about a product, experience or brand, and reveals how those thoughts and feelings translate into behavior – the “What & Why.”

Data Enrichment

Decooda’s Cognitive Intelligence Machine analyzes text to detect sentiment, emotions and cognitive states to understand how customers think, feel and act about a product, experience or brand, and reveals how those thoughts and feelings translate into behavior – the “What & Why.”

Power Applications and Research

Our SaaS and API insights can be integrated into any environment making your CX and Research investments even more valuable.

Ready to get started with Decooda?